Prescription Policy
Prescription decisions are made by the clinician based on clinical appropriateness, documentation, safety, and applicable law.
Clinical Discretion
Prescriptions are not guaranteed. The clinician determines whether medication is appropriate after reviewing the patient's history, documentation, current treatment, and safety considerations.
Controlled Substances
Controlled substance prescribing may require additional documentation, monitoring, pharmacy coordination, drug testing, or follow-up appointments.
Pharmacy Acceptance
Pharmacies may use their own discretion when deciding whether to fill telehealth prescriptions. Patients may need to confirm that their pharmacy can fill the medication.
Refills
Patients should schedule follow-up appointments before medication is due. Same-day refill requests or last-minute appointments cannot be guaranteed.
Medication Changes
Medication changes require clinical review and may require an appointment. Requests are evaluated based on safety and medical appropriateness.
Emergency Medication Needs
If you are out of medication and experiencing urgent symptoms, seek local in-person care, urgent care, or emergency care as appropriate.